A secondary data source would be data collected. how to allocate service department expenses. Anna is in the final stage of the marketing research process. Maintenance, repair, and operating supplies deal with many __________ value purchases. Sustainable supply chains require supply managers to take both _______and ________________factors into consideration. b. A division of a manufacturing company has a return on investment of 24%. WebEUPOL COPPS (the EU Coordinating Office for Palestinian Police Support), mainly through these two sections, assists the Palestinian Authority in building its institutions, for a future Palestinian state, focused on security and justice sector reforms. **e.** A bond issued by Toyota worldwide with the interest payable in dollars. _____ is an amount of cash that is often based on the sales and collection cycle of a business. When expenses are greater than the potential increased sales from market segmentation, a firm should. If the weight variance differs from .000004.000004.000004, the injection molder is out of control. A flaw that results in loss of consumers or a lower customer satisfaction level is a. The range between 100% insourcing and 100% outsourcing. Suppose that the government imposes on gasoline that is below the equilibrium price. ____ is found by subtracting variable costs from revenues and dividing the difference by revenues to yield a percentage. The graph shows the labor market for teenagers in Atlanta. A(n) _____ is bound by rules and ethics that do not permit advocacy. WebStudy with Quizlet and memorize flashcards containing terms like Market Segmentation, product differentiation, market-product grid and more. evaluate managers' performance. Indirect Cost Rates provide: a. True or false: Additional criteria that have been added for supply chain managers to evaluate corporate need from has made supply management easier. True or false: The marketing research process is always done in a linear fashion, following each step in order. Import restriction in advanced economies deny developing economies access to the food market of the advanced economies. 4) Which of the following statements is true? The length of a warranty depends on _____, whereas the components of the product or service depend on _____. Why do firms find primary data more valuable than secondary data? EEG measures patterns of ______ activity emanating from the outermost part of the brain, the cortex. Multiply. The entrepreneur and the founding team often perform all the functions when a business is starting, and much of the work is accomplished through a(n) _____ network of relationships. A die shop has three options during productionmake the part from a blank, buy a finished piece, or machine a partial piece from a forging. This would be considered ________ segmentation. Suppose this market is isolated from global competition and there is a support price set at $16. Collaborative Planning, Forecasting and Replenishment helps customers enjoy _____________product availability. Participants are more likely to open up to a researcher doing an interview when they are given questions on which they can expound. are colored regions overlaid on an image and are the most frequently offered eye-tracking output. The marketing plan includes all of the following EXCEPT. A division reports the following figures: Sales = $50,000; Net income = $5,000; Average assets = $30,000. Steven and Maria are trained researchers. To learn this information, Nalia's best form of research would be _______ research. -Suppliers are publicly recognized by buyers. The coffee is Maxwell House or the coffee is strong. A ________ is a system that assesses an organization's marketing information needs, develops the needed information, and helps decision makers use information to create and validate actionable customer insights. A process that is in a state of statistical control with only common cause variation is considered. Why is supply chain sustainability important to today's supply chain managers? Other Quizlet sets. Sales, repair, and office employees earn$12,600 in salaries and wages during January, of which $3,000 was still payable at the end of January. This series is for the Cambridge International AS & A Level Computer Science syllabus (9608) for examination from 20 An accountant is an advocate, but a lawyer is bound by rules and ethics that do not permit advocacy T/F, Boards of publicly owned corporations can be composed of inside or outside members or a combination of the two. Which of the following is the first step in the acquisition process? One hundred percent inspection means that. Company B has higher return on investment than Company A. Job V, which was started and completed during the current period, shows charges of 5,000 for DM, 8,000 for DL, and 6,000 for OVH. 20 different electric space heaters with various wattages were tested by a consumer buying cooperative for their ability to effectively heat a space. Which of the following activities should she be doing? You would decide what type of research you will use during the _______ stage of the marketing research process. Product costs Which stage of the marketing research process is Carli in? T/F. Bill is a lender and is considering a loan for Joann and her new business venture. days' sales in inventory, Which of the indicators listed would be considered performance measures for the internal process perspective? T/F. In the figure above, the number of unemployed workers is. The six eligibility categories for the Malcolm Baldrige National Quality Award are: manufacturing, service. $$ The costs of completed campaigns are debited to the cost of services account. The two-card system for Kanban control has which three rules? Which of the following is NOT part of the "5 Ps" of marketing? a. advertising budgets \ The manager of a certain division at Alpha Manufacturing is evaluated on how efficiently the division uses equipment, buildings, and other assets to generate profits. The Family and Medical Leave Act provides for up to 12 weeks of paid leave for employees who are dealing with family issues. Explain. days' sales in accounts payable (aka days payables outstanding) measuring patterns of electrical activity emanating from the cortex region of the brain. Marilyn wanted to know how many girls at her high school had their own car. input, output. Simple random sampling is a form of _______ sampling. The first step in the marketing research process involves. and more. Which of the following statements is true? Building these professional connections is a process known as _____. they can encourage managers to focus too heavily on short-term financial goals. Identify and define marketing opportunities, Which of the following are included in the four Ps associated with every company? What type of inventory that is managed by the supplier and at a minimum means the supplier determines when to replenish and how much to replenish? A(n) ______ is a representative subset of the larger population. Which of the following accurately describes a decision support system (DSS)? $$ Therefore, the ideal segmentation strategy for Prince would be. This data shows that if you have a fairly standard fund structure, you can expect to pay in the range of $500-$1000 in SMSF audit fees.Cost Accounting Topics; Harvard University Although conversations occur among all the members, the leader should dominate a majority of the discussions. The government intervenes in this market and sets a support price at $35 a ton.In the figure above, the quantity of sugar beets produced is ________ million tons per year, and the quantity bought by consumers is ________ million tons per year. 211287. Developing standard quality assessment tools is useful with _________ services. Which of the following statements regarding when and how to segment markets is most accurate? Diane is engaging in _____. A cornerstone of Prince's strategy is developing new products that have the features desired by players of differing skill levels. c. The regulatory requirements of an industry should be understood. Inventories are maintained by organizations. When an item purchased meets the performance, the product is a good fit and meets the intended use requirements. This is an example of _____. Pricing is not designed to cover total costs but to maximize total contributionthat is, unit price minus unit variable costs. If only two of the cards in the hand are clubs, what is the probability that the chosen card is a club. John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology. They go to the mall, posing as customers in order to assess the level of customer service in a store as well as the store's physical appearance. True or false: Requirements evaluated under the service criteria are easier to quantify than the remaining traditional criteria. Indirect cost proposals must follow the cost principles available at 2 CFR Part 200, Appendix VII. A division has residual income of $350,000. 15) The last step in a process-costing system is to compute cost per equivalent unit. Those who have a checking or savings account, but also use financial alternatives like check cashing services are considered underbanked. Sells 30 personal computers at$2,550 each. The chances of success are greater when the lead entrepreneur and the team share the same _____ for a new venture. Fill in the blank question. Labor hours per order. Indirect costs are almost always more expensive than direct costs because of the lasting impact they have on a company. A manufacturing division has $1,800,000 in average assets and income of $720,000. What are the challenges service industries face in adopting quality standards? A $3$-card hand is dealt from a standard $52$-card deck, and then one of the $3$ cards is chosen at random. monitor continuous quality improvement programs. $\bar{x} \pm 1.282\left(\frac{\sigma}{\sqrt{n}}\right)$. Quality assurance is important from which aspects? This information is a form of _______ data. What process is Kyra using to find her information? There are five forms of inventory that include raw materials, work-in-process, _______________goods, ________ items, and resale items. The intense effort required of a startup can be shared when the entrepreneur uses a. The cash conversion cycle is _. It is not useful in determining the reason behind people's behaviors. Chinese consumers are extremely price sensitive. An increase in the minimum wage to $7.50 per hour leads to. MRP systems require an accurate ____________ ____________ ______________ to determine needs. A company that uses statistical techniques and algorithms based on patterns of past behavior to predict future events is using _________ _________. The above figure shows the domestic market for wheat. Which type of quantitative research has Bethany been asked to do? 5 & 1,250 & 181 & 15 & 2,000 & 245 \\ e. competitors' strategies. The core proficiency is seen as the key to a company's success. However, the indirect product costs could be direct production department costs. If Department A uses 2,000 square feet of space, the amount of rent allocated to the department will be $. 2) Vital Industries manufactured 1,200 units of its product Huge in the month of April. ____ refers to operating a business in a way that exceeds the ethical, legal, commercial, and public expectations that society has of the business. According to the six sigma philosophy, if you control the _____inputs , _____, you will control the. Which items influence the decision of an organization for what needs are required to operate the business? Which of the following statements is correct? Companies who conduct research based on the questions who, what, when, where, and how are conducting _________ research. True or false: Statistical Process Control (SPC) is an industry-standard methodology for measuring and controlling quality during the manufacturing process. This demonstrates a benefit of _______ research. question. What is the confidence level of each of the following confidence intervals for $\mu$ ? Baby Blender, a blender used to liquify food for babies, wants to gauge the response of customers to the newest version of its product. She decides to conduct a random survey by asking twenty girls in her school's eighth grade class if they purchase make-up. If a rent ceiling is set ________ the equilibrium price, the effect can result in a housing ________. Suppose this market is isolated from global competition and the government intervenes by setting a support price of $15 a ton. 6) An example of a business which would have no beginning or ending inventory but which could use. 1. ), -Actual amounts Managers typically set service coverage levels to ______________ %. T/F. Is there a direct or Building a complex production system while the company is in startup or even later when it is rapidly growing is. Nalia has a small business that sells knit hats and gloves. resources used in job-search activity increase compared to the situation before the minimum wage. Which of the following refers to a basic ownership interest in a company whereby holders share in both the successes and the failures of the business and benefit through dividends and the appreciating value of the company? Use the statements for $p,$ $q,$ and $r$ as in previous Exercises to write the statement in symbolic form. A items make up about ______ to ___________ percent for an organization. standards set the regulations that organizations must meet when concerning employee health and safety, environmental factors, or consumer product safety. For a self-insured employer, direct injury costs include: Claim Cost 80%. _____ organizations are common among manufacturers with capital-intensive processes and among service companies. Which of the following presents the biggest concern when collecting information from social media? _____ is used to demonstrate that a company stands behind what it produces and the work that it does. Which quantitative research method provides information on consumer attitudes, intended behavior, and the motivations behind behavior? the reengineering work of supply processes. This division is considered a(n): An example of a cost that a department manager would not control is: A(n) _____ cost is not within the manager's control or influence. You have $\$ 8600$ to invest. For major Institutions of Higher Education (IHE) and major nonprofit organizations, indirect (F&A) costs must be classified within two broad categories: Facilities and Administration. Facilities is defined as depreciation on buildings, equipment and capital improvement, interest on debt associated with certain \text{Finley Airlines}& 54,000\\ e. Statistical analysis cannot be performed on an experiment if random assignment is not used. He has spoken with three of his main suppliers to learn more. keeping acquisition costs low. " In the context of the components of company vision, _____ are the means to execute the strategies for achieving the goals of a company. (Check all that apply.). FALSE :Service components can be harder to quantify. Which of the following is used to test hypotheses in order to understand the cause-and-effect relationship among variables? The quantity and inventory levels maintained depend on ________ or ____________and if the inventory is dependent or independent. A manufacturing division has an average assets of $1,800,000 and income of $720,000. Steven and Maria are called _____. The division's investment turnover is . After preparing his survey questions, Ben asked his co-worker to review them to make sure the survey would actually measure what Ben intended. Carli is taking the information she learned from the focus group and placing it into a spreadsheet, so she can identify the trends in buying habits of the participants. Every organization has specific needs, the value of these needs are categorized into three levels, they are: Strategic, traditional, and additional current. Using this, compute the correlation between the wattage and heating area. WebStudy with Quizlet and memorize flashcards containing terms like Chapter 5, Understanding market segmentation is an important step in formulating business-level strategies because:, Which of these examples represents a company that has selected a differentiation strategy? Ben is testing the ___________ of his survey. Refer to Exercise 7.377.377.37 (p. 386) and the weights of tees produced by an injection mold process. WebStudy with Quizlet and memorize flashcards containing terms like Step 1, Step 2, Step 3 and more. To directly compare two versions of a product to see which one customers prefer, a researcher would most likely use ______. The largest change in online research over the last decade has come from _______. The single best way to craft a viral strategy using social media is to provide free products and services. Which of the following customer groups would Ellie most likely belong to? A company uses statistical techniques and algorithms based on consumers' past buying behavior to predict what those consumers may buy in the future. Entrepreneurs should keep in mind that the purpose for doing a(n) _____ is to sell the business. To understand how consumers used the features available in the General Electric refrigerator, the company invited eight people who already owned the product to gather together for two hours, along with a moderator, to discuss the topic. A rent ceiling controls the rent portion of the cost of housing but not the search cost. The real success or failure of a quality control effort is dependent on the _____ in the process. The Age Discrimination in Employment Act applies to all companies with _____ or more employees. Managers ensure quality goods by balancing performance, features, reliability, durability, conformance, serviceability, aesthetics and perceived quality. Profit centers commonly use _____ to report profit center performance: Julie works in the production department. involves a firm using different marketing mix actions, such as product features and advertising, to help consumers perceive the product as being different and better than competing products. WebStudy with Quizlet and memorize flashcards containing terms like Major differences between service companies and retail or manufacturing companies is that retailers and manufacturers must account fo, The definition of inventory includes which of the following items?, inventory is classified as and more. true. user-generated content associated with social media. Indirect Cost Negotiations. A rent ceiling below the equilibrium rent, The above figure shows a labor market with a minimum wage of $8 an hour. (Check all that apply. Raw materials are basic substances in a _____, _____, or _____ state that are used as inputs to a production process. What three things are needed in order to have successful data visualization? \hspace{10pt}\text{Total}&\underline{\underline{\$450,500}}\\ Division ABC has $750,000 in average assets and income of $200,000. Explain how this might come about. (Check all that apply. For repetitive purchases contract length is influenced by. T/F, Today, spending money to find new customers is more important than retaining and maintaining current customers. Determine if the definition is standardization or simplification. The 80/20 rule is most closely related to which basis of segmentation? Which division is operating more efficiently? At startup, the organization chart is more likely to be _____, reflecting the fact that the entrepreneur and the founding team often perform all the functions when the business is starting. What is Quality Function Deployment (QFD)? 46) In the weighted-average costing method, the costs of direct materials in beginning inventory are NOT, 47) Partially completed units in ending work in process are 100 percent complete with regard to their, 48) The weighted-average cost is the total of all costs entering the Work-in-Process account (whether they, 1) In a process-costing system when goods move from department to department, the accounting for such. 2. _____ is a strategy in which a company starts with a high price to capture uniqueness and competitive advantage, and then drops the price as competitors enter the market in order to stay ahead of competition. Which of the following common pricing strategies is a company using when it creates a complex pricing structure by combining multiple products and services into one package? Services are ________ and nonmanufactured. The process of using information to link customers, consumers, and the public to the marketer is referred to as _____. True or false: Nonrepetitive purchases must be handled on a case by case basis, this can be from small value purchasing to capital investment. Weba. It allows researchers to see how people behave. 2 & 750 & 70 & 12 & 500 & 72 \\ Which of the following factors does NOT play a role in the rate at which a new product is adopted across the various customer segments? The marketing plan is quite similar to market analysis. One marketing action that can be taken to sell a single product or service to multiple market segments is to. Reports to ______ managers are usually less detailed because they need to concentrate on the key issues. 38) A major advantage of using the FIFO process-costing method is that ________. ABC manufacturing has decided to use a custom component to decrease the ability of competitors to copy their design, the disadvantage of this is, Innovation allows suppliers and purchasers to work together continually to improve. Capital expenditures are shown as on the balance sheet. The Japanese name for continuous improvement is. Suppose the city of Chicago imposes a rent control program that fixes rents at $400 below the equilibrium rent. The figure above shows supply and demand in the market for labor. T/F. to obtain a reasonable utilization of people and equipment. **c.** Identify the items in the cash-basis financial statements that make cash-basis accounting inconsistent with the theory underlying the elements of financial statements. _____ refers to an organization's tendency to develop its own characteristic way of doing things. An equitable allocation of Indirect Costs across all projects/contracts. Insourcing and outsourcing decisions should be evaluated, A company that needs to protect intellectual property, even with a confidentiality agreement, may choose to ___ over ____, ABC automotive does not currently have the necessary technology and expertise to manufacture a mandatory component required for their exhaust systems, the cost of purchasing the machinery, tooling, training, and employees is very costly. The deadweight loss equals the. Corinne's company is conducting a survey and has selected participants who meet the following criteria: age 25 years or older, live in the southwestern part of the United States, speak Spanish. When supply chain managers consider logistic needs, the packaging can affect. ________ involves systematically gathering data about what strategies direct and indirect rivals are pursuing in terms of new product development and the marketing mix. 8 & 2,000 & 298 & 18 & 1,500 & 200 \\ Microsoft pleaded for its deal on the day of the Phase 2 decision last month, but now the gloves are well and truly off. \end{array} All of the following are guidelines to consider when developing the executive summary EXCEPT. A company has days' sales in accounts receivable of 25 days; days' sales in inventory of 45 days, and days' payable outstanding of 50 days. Landlords' incentives to provide apartments decrease. The Crosby Company accumulates costs for each account (client) on the basis of both direct costs and allocated indirect costs. quantity of apricot pickers employed decreases. When entrepreneurs develop job descriptions, they should include _____ to prepare for the eventuality of hiring employees. Prince Sports has adopted social media marketing in its promotion strategy because social media like Facebook has a significant impact among younger customers. Division A reports the following data: sales = $180,000; income = $18,000; average assets = $72,000. Success on use of assets to generate income. Purchases 40 personal computers at a cost of $1,500 each, 6 graphics computers at a cost of$2,500 each, and 25 printers at a cost of $300 each, paying cash upon delivery. -Specifications cannot be laid down with sufficient accuracy. -Indirect to the production department 2. Launch objectives are the key goals for a marketing campaign. All of the following are independent contractors that entrepreneurs use on a regular basis EXCEPT. 2) Which of the following companies is likely to use a hybrid-costing system? To keep the price at this level, the government will ________ million tons of wheat. Presenting data and research results through the use of pictures and graphs is the idea behind _______. T/F. how to allocate indirect expenses It incurred a total, 3) Serile Pharma places 900 units in production during the month of January. A rent ceiling is set at $400 per month.As shown in the figure above, the rent ceiling, An illegal market in which the price exceeds a legally imposed price ceiling is called a. has financial and nonfinancial measures. d. When it was started at Motorola two decades ago, Six Sigma was a quality control device used to make operations more efficient. T/F, Many ventures start as _____ where the owners are considered "members" and "managers. This is an example of ________ data. When a minimum wage is ________, the firms' surplus and workers' surplus shrink, a deadweight loss ________, and resources are lost in job search. Consider the following data drawn independently from normally distributed populations: Commodity managers must be aware of _________ ,conditions to ensure they meet supply and demand, price movements, and proper acquisition timing. Which division has the highest residual income? The stocks have a correlation of $0.92$. Demand analysis is a tool used when determining which component of the four Ps? A group of consumers are given various types of at-home exercise equipment and are asked to use the products for 6 months. Which statement best describes descriptive research? Pays$6,000 in advance for 3 months' rent of office, showroom, and repair space. Division ABC has a higher return on investment. What five areas can supply manager focus on for reduced complexity and exploitation of economies of scale? 9 & 1,000 & 135 & 19 & 1,250 & 151 \\ They are then asked which of the two they would buy. MRP planning is typically mapped out over, CRP is connected to the manufacturing plan. **b. Which of the following is a key component of behavioral targeting? 10% Those girls that selected a piece of paper with the word "car" on it, were asked if they owned a car. 1960s / During the 1960s QFD was developed in Japan. 47 terms. A uniform method to allocate Indirect Costs to projects/contracts b. If the participants are randomly assigned, the researcher can assume that the people in each group are similar. Today, manufacturers tend to produce one unit at a time serially in _____ manufacturing cells. In the context of ethics, most ethical dilemmas require balancing conflict among three perspectives: _____, obligations or duty, and utility or cost/benefit. What are the difficulties when acquiring services? the price they pay for goods they resell. Representing the entrepreneur in any legal actions. The _ conversion cycle measures the average time it takes to convert cash outflows into cash inflows. ), -Indirect to the research department The company's three selling departments have the following sales: Department 1$10,000; Department 2$30,000; Department 3$40,000. When trying to estimate how much consumer demand there is for a particular product and the factors that drive that demand, a company would use _______. Division XYZ with residual income of $130,000. WebStudy with Quizlet and memorize flashcards containing terms like tax farmers., the quantity of apartments demanded will increase., 30; 20 and more. &\textbf{Direct Labor}&\textbf{Media Purchases}\\ The figure above shows the market for sugar beets. Choose the reasons a firm should purchase goods or services over making them. Empirical research has provided evidence that firms founded by _____ are generally more successful than those founded by _____. the use of user-generated content in online research, MAD, a mobile application developer, develops B4UBuy, an app that searches for retail coupons. Supply chain management requires the evaluation of need under more than just strategic or traditional criteria, these newly added categories include, The three supply chain risk management categories are. **b. The fourth step in the marketing research process is _____. (b) Write the Excel formula for the first The Malcolm Baldrige National Quality Award has __________ categories of criteria for organizations to meet. Standardize and apply improvement to other parts of the organization. In very simplistic terms, organizational culture is the _____ of an organization. Which bank shows a larger change, The Crosby Company provides advertising services for clients across the nation. Which of the following is the most advanced brain-scanning technique available today? Which method is an unethical way of obtaining competitive intelligence? The first step a marketing team takes in the marketing research process is _______. The executive summary of a business plan should be no more than two pages. Dating back to Charles Darwin's work on evolution, it has long been understood that facial expressions are universally linked to emotions. Many companies now have______ who serve as watchdogs, guarding against unethical practices in their company's collection of consumer data. C. Retained Earnings Statement T/F. The company is curious if the packaging will draw the customer to the product, so it has set up video cameras in a mock-convenience store to watch the study participants during the purchasing process. Round answer to the nearest hundredth. T/F. The division's residual income is $. Webindirect costs typically encompass components such as medical-related absenteeism, presenteeism, short- and long-term disability, and workers compensation. Marta invests $\$ 1500$ in a different account that earns $5.7 \%$ compounded annually. Which of the following is NOT a component that makes up the design of an entrepreneurial company? 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Costs include: Claim cost 80 % which component of behavioral targeting convert cash outflows cash!