). The team at Advantage Auto Glass understands the frustrations that consumers go through when needing a windshield replacement. The Kia standard warranty is very similar to other manufacturer warranties. Kia calls their 10-year/100,000-mile warranty a testament to the quality of their vehicles. Closed. 13/09/2021 4:54 pm. The value of a company's brand name, solid customer base, good customer relations, good employee relations and any patents or proprietary technology represent goodwill. Key benefits 1 Kia cars are built according to the highest automotive industry manufacturing standards. You Can Blame Diesel Tuners for Waking the EPA, Vaughn Gittin Jr. Smokes Tires in a 2024 Mustang, GR Corolla Is Unlike Any Toyota in 20 Years, Watch a Ford Column Shifter Shift Itself Into Park, Lexus Built an EV With a Fake Manual Transmission. If you have documents that you believe support your request for compensation, such as the repair facility diagnosis and paperwork showing what you received for . The Kia 10-year/100,000 mile warranty program* consists of: 10-year/100,000 mile limited powertrain warranty. I had typed in my exact vin number on the National Department of Transportation website and. So, If you purchase a brand new 2021 Kia Sorento with this basic limited warranty, The Drive reminds us that common issues will be covered. The powertrain refers to the various parts of the car that make it go, like the engine, transmission, etc. The lawsuit's filing comes nearly four months after a judge gave the preliminary green light to a sizable $758 million settlement covering qualified Hyundai and Kia drivers whose cars were equipped with engines susceptible to catching fire. Road & Track participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. Costs of rental cars, towing, and other Kia engine failure related expenses will also be reimbursed. Mostly because they knew when and how to ask. Here are the things you can expect to pay for even under a Kia warranty, says Motor1. The warranty for Kia shows how strongly they back up the quality of their vehicles. 120,000 miles . If the battery would have done this 6 months from now out of warranty, I would have just got me an AutoZone gold and called it a day. Cars are pretty major purchases for a driver at almost any income level, and car manufacturers understand that. A Goodwill is an intangible asset that arises as a result of the acquisition of one company by another for a premium value. We all like to feel special. Closed Today's Hours: 9:00 AM - 6:00 PM. You also want the customer to have faith in your ability to take care of the health of their vehicle. MSRP excludes destination and handling charges, taxes, title, license fees, options, and dealer charges. Cars are pretty major purchases for a driver at almost any income level, and car manufacturers understand that. The Drive notes that warranties only work to cover factory defects. The principle behind this is quite simple. Warranty Extensions: Powertrain warranties on Class vehicles will be extended to a lifetime warranty. Think about it, if you offer to cover any issues with a powertrain for 10 years on a vehicle that's likely to have a lot of these issues, you're setting yourself up to lose a lot of money. 5-year/60,000 mile limited basic warranty. Contact us for more info. 2024 Kia Seltos US-spec facelift revealed. At Bob Sight Independence Kia, we offer a wide selection of new Kia models and used vehicles.To make the car buying process as quick and hassle free as possible, please explore our financing options.Whether you're looking to trade in your current vehicle, custom . This service will provide you 3 gallons of gas. I really like the manufacturers that have a required statement printed on the final invoice notifying the customer of the goodwill decision. However, this warranty won't cover damage from accidents or extreme weather like hail. Actual price set by dealer and may vary. Lehto says he's had quite a few clients get repairs paid for or heavily discounted by either the dealer or the manufacturer. Kia models manufactured from 2008 and on come with this impressive warranty coverage. 816-474-2900. . If a warranty-related disablement happens more than 150 miles from your home, and the repairs require more than 24 hours to complete, Kia will provide reasonable reimbursement for meals, lodging, or rental car expenses.3, -2020Warranty and Consumer Information Manual, - 2019 Warranty and Consumer Information Manual, -2018 Warranty and Consumer Information Manual, -2017 Warranty and Consumer Information Manual, -2016 Warranty and Consumer Information Manual, -2015 Warranty and Consumer Information Manual, -2014 Warranty and Consumer Information Manual, -2013 Warranty and Consumer Information Manual, -2012 Warranty and Consumer Information Manual, -2011 Warranty and Consumer Information Manual, -2010 Warranty and Consumer Information Manual, -2009 Warranty and Consumer Information Manual, - 2018 Niro Hybrid and Plug-In Hybrid Warranty Manual, -2018 Optima Hybrid and Plug-In Hybrid Warranty Manual, -2017 Optima Plug-In Hybrid Warranty Manual, View Manuals for General Warranty and Consumer Information, 2020Warranty and Consumer Information Manual, 2019 Warranty and Consumer Information Manual, 2018 Warranty and Consumer Information Manual, 2017 Warranty and Consumer Information Manual, 2016 Warranty and Consumer Information Manual, 2015 Warranty and Consumer Information Manual, 2014 Warranty and Consumer Information Manual, 2013 Warranty and Consumer Information Manual, 2012 Warranty and Consumer Information Manual, 2011 Warranty and Consumer Information Manual, 2010 Warranty and Consumer Information Manual, 2009 Warranty and Consumer Information Manual, 2018 Niro Hybrid and Plug-In Hybrid Warranty Manual, 2018 Optima Hybrid and Plug-In Hybrid Warranty Manual, 2017 Optima Plug-In Hybrid Warranty Manual. I took it to the Kia dealer and explained the warranty and they said they would diagnose and get back to me. 5-year/60,000 mile roadside assistance plan. But Kia doesn't seem worried. You can also schedule an appointment online from your preferred dealership's webpage (if available), or call the dealership. I understand that the Dealership is in no way creating a warranty of any kind on my vehicle by attempting the "goodwill" repairs to the vehicle at no charge to me. Required fields are marked *. If you end up stranded further than 150 miles from where you live due to a warranty-related issue and lengthy repairs, Kia will reimburse you for any meals, rental car costs, or lodging necessary. The amount for prorated warranty is $37.67 off the new battery so it would still have been cheaper at Autozone. What Does a Kia Warranty Include? A Carfax1 report is run on every Kia Certified Pre-Owned vehicle to identify any issues that don't meet our very high standards. Engine knocking, Kia is replacing engine on goodwill, NOT the extended warranty via ECU update Last Post RSS. No matter what the reasoning, using your goodwill budget for mistakes IS a mistake. Any goodwill assistance requests are required to be submitted by the authorised dealer in conjunction with Kia's goodwill assistance policy guidelines. This repair is not covered by the manufacturers warranty. As a courtesy to you, we will assist in the cost of this repair., "This repair was paid for through the manufacturer as a goodwill gesture by [your dealerships name]. These issues only include problems that would be a result of poor workmanship in the factory or faulty materials. This coverage includes perforation and corrosion of the body panels along the exterior that comes from the inside of the car moving outward. Technical and Warranty Team October 03, 2022 07:04 Follow Kia Motors New Zealand will investigate any concern without via our authorised Kia service agents. See dealer for details. ), the manufacturer is actually saving you from major potential expenses. What to Buy: Hyundai Tucson or Hyundai Santa Fe? Please download complete details of The Kia 10-year/100,000 warranty program. Use it to make the customer feel he wins! Absolutely love the car so far! You can also ask your preferred dealer for a copy of the report. 3 The warranty is transferable to later owners. If your car's 5-year warranty expired in March or is expiring in April or May, it may qualify for an extension until June 30 th, 2020. Some features only available as part of packages. We may earn a commission for purchases made through our links. Not for dealer owned, lease returns (yes we've seen it), or auction vehicles. Let our confidence be yours with our industry-leading Kia 10-year/100,000-mile warranty program. Vehicles shown with optional equipment. The Kia CPO 10-year/100,000-mile limited warranty program begins on the original in-service date of vehicle and odometer mile "0." The limited warranty program includes the remainder of roadside assistance, powertrain coverage and the New Vehicle Limited Warranty (Basic). Advisors, Techs, Admins, Management) everything they need to know to do it right. If your vehicle needs additional attention, this plan will cover the cost of towing to the nearest dealership. The suit alleges violations of the Texas Deceptive Practices Act and federal Magnuson-Moss Warranty Act. Reply. The Kia warranty on new Kias lasts for 10 years or 100,000 miles, whichever comes first. They back their models and take care of their drivers as long as you take proper care of your Kia. Determine your estimated monthly payment. When giving goodwill money to a good customer to help with the cost of the repair make sure that NOWHERE in ANY statement to the customer you indicate "GOODWILL WARRANTY". The approval order, citing an expert-compiled report, includes the following breakdown of the $1.3 billion deal: Lifetime warranty coverage valued at $932,939,474; Free diagnostic inspection valued at $64,597,623; Knock sensor detection system updates valued at $146,247,716; Repair reimbursements and goodwill payments valued at $126,626,151; It had several hundred thousand miles on it, and yet, he was able to get a new transmission at a huge discount because one of the mechanics possibly caused the problem. In his latest podcast, consumer protection attorney and R&T contributor Steve Lehto tells the story of his brother's GMC pickup truck. Configure your next Kia, view pricing, and check availability. Kia customers with questions regarding their Kia vehicle and warranty coverage should contact their local Kia dealer for assistance or Kia's Consumer Assistance Center directly at 1-800-333-4542 (4Kia . Our car experts choose every product we feature. Dont be one of those who use goodwill to cover your sins. While this might seem like they aren't covering a decent amount of the car (interior, windows, sound system, etc. Some manufacturers even have a policy that it cannot be used for employees. This applies to the following elements: Kia of Marin says that they also offer a five-year or 60,000-mile limited basic warranty program that acts as bumper-to-bumper coverage. Connect your smartphone or tablet to your vehicle with Kia Connect. We may earn money from the links on this page. The criteria in order to be . Kia's roadside assistance coverage adds more value to a vehicle. Reimbursement for Repairs: Repairs will be reimbursed in full along with a $140 goodwill payment in certain circumstances. Regular maintenance comes with a limited amount of support from the warranty, but it's best to stick with the manufacturer's recommended maintenance schedule for the best coverage. Kia Goodwill Calculation. 2012 Kia Sportage AWD. The Kia CPO 10-year/100,000-mile limited warranty program begins on the original in-service date of vehicle and odometer mile 0. The limited warranty program includes the remainder of roadside assistance, powertrain coverage and the New Vehicle Limited Warranty (Basic). This long-term warranty makes a powerful statement about Kia's confidence in their designs and the overall quality of their vehicles, according to Motor1. Call from anywhere in the United States, 24 hours a day, and you'll be taken care of. As its name suggests, this warranty covers almost everything on the vehicle between the front and rear bumper. Note also the contribution that the customer has as well as what you, the dealer, are contributing to the repair. Kia America, Inc. Consumer Affairs PO Box 52410 Irvine, CA 92619-2410 . There's also a five-year or 60,000-mile plan available for roadside assistance. Finally got my Kia Sportage Hybrid in Gravity Gray! According to Kia.com, they have a network made up of more than 17,000 roadside assistance providers. https://www.auffenbergkia.com/kia-warranty-second-owner/#:~:text=, https://www.motor1.com/reviews/374271/kia-warranty/, https://www.kiamarin.com/blog/what-is-the-warranty-coverage-for-kia-vehicles/, https://www.thedrive.com/reviews/29825/kia-warranty, https://www.caranddriver.com/news/a31941463/2021-kia-sorento-details-revealed/, https://www.caranddriver.com/photos/g30933797/2021-kia-seltos-us-drive-gallery/, .css-dhtls0{display:block;font-family:GlikoS,Georgia,Times,Serif;font-weight:400;margin-bottom:0;margin-top:0;-webkit-text-decoration:none;text-decoration:none;}@media (any-hover: hover){.css-dhtls0:hover{color:link-hover;}}@media(max-width: 48rem){.css-dhtls0{font-size:1.125rem;line-height:1.2;}}@media(min-width: 48rem){.css-dhtls0{font-size:1.25rem;line-height:1.2;}}@media(min-width: 61.25rem){.css-dhtls0{font-size:1.375rem;line-height:1.2;}}Levels of EV Charging, Electric Cars vs. Gas Cars: Pros and Cons. The remainder of the warranty under this new term length then transfers to the new owner. Your email address will not be published. There are some manufacturers that also have special operations or program codes that will not contribute to the trend report figures. Most factory warranties for new cars last for three years or 36,000 miles, depending on which limit is met first. Drive down the highway with peace of mind, backed by Kias limited warranty. If you need further help in understanding warranty and how and when to utilize it appropriately, we have Trainers ready to come out to your dealership to teach everyone (i.e. With this type of coverage, you could be driving your new 2021 Seltos and encounter an unexpected issue like a flat tire and you'll have help from the nearest Kia dealership at your side. The applicable destination and handling charge per model are provided in the Build and Price section. We all like the feeling that someone cared and did something above and beyond for us. One of the best things about owning a new car is the warranty. A 5 year / 60,000 mile basic warranty is also included, which covers most repairs not due to wear and tear. There are no guarantees, but it's possible to get the dealer to fix your car for free even if its warranty has ended. We have been in many dealerships where GOODWILL has been used at least a few times to cover a mistake. Not responsible for typographical or computer errors. Kia is apparently aware of some issues with the windshield, as evidenced by its "goodwill gesture." According to a letter sent to some customers, the automaker was willing to replace the car's cracked windshield for free. It's this exceptional quality that gives Kia the confidence to offer the longest new car cover in Europe. Not for people who have ANY valid service contract. In this situation, if the OP wants to contact the dealer and see if there is a recall, extended warranty on the transmission, etc, that may be worth a phone call. Therefore, consideration for additional possible goodwill coverage beyond the terms of the new vehicle limited warranty term has been denied. 25 of the Cheapest Cars That Can Hit 150 MPH, 11 Fun Sports Cars That Are Surprisingly Cheap, 20 of the Most Luxurious Cars You Can Buy, Parking Outside? 5-year/100,000 mile limited anti-perforation warranty. Every vehicle must pass a 165-point inspection before it can qualify as a Kia Certified Pre-Owned vehicle. In addition, Kia will pay you the sum of five thousand five hundred ($5,500.00) as a one-time goodwill gesture. See how Kia is working toward a more sustainable future. "Kia will repair the vehicle for any outstanding warrantable defect related to the specific concern (s) we have discussed. According to .css-xtkis1{-webkit-text-decoration:underline;text-decoration:underline;text-decoration-thickness:0.0625rem;text-decoration-color:inherit;text-underline-offset:0.25rem;color:#1C5f8B;-webkit-transition:all 0.3s ease-in-out;transition:all 0.3s ease-in-out;font-weight:bold;}.css-xtkis1:hover{color:#000000;text-decoration-color:border-link-body-hover;}The Drive, Kia stands out from other automakers for its powertrain warranty that lasts for 10 years or 100,000 miles. This content is imported from YouTube. What to Buy: Subaru Crosstrek or Subaru Forester? Sales Service Parts. When sold, the Kia's original 10-year/100,000-mile term length becomes a five-year/60,000-mile term length. No matter what the reasoning, using your goodwill budget for mistakes IS a mistake. Kia calls their 10-year/100,000-mile warranty a testament to the quality of their vehicles. 2. When something goes wrong, instead of having to track down the parts and do all the work yourself, you can simply take your car to. The warranty for Kia shows how strongly they back up the quality of their vehicles. The Seltos for 2024 comes with updated front and rear facias, and a new upgraded infotainment screen, and more. (See below for how to make a Claim for rental car reimbursements.) I also understand that the DEALERSHIP HEREBY DISCLAIMS ALL WARRANTIES, EXPRESS This limits covered services to $75 for each occurrence, which includes any costs of towing to the nearest Kia dealership. So I have included some of the statements below. Explore Kia Certified Pre-owned inventory and offers. For more on that, be sure to check out the rest of the podcast below. If no loaner vehicle is available, Kia will provide full reimbursement of reasonable rental car expenses up to $40 per day. Save my name, email, and website in this browser for the next time I comment. Most manufacturers don't cover absolutely everything in their warranties. Then now is the perfect time to stop by Oakes Kia. According to the warranty on her vehicle, Kia is not responsible for covering windshield damage due to "outside forces". Download a model brochure or get one by mail. A certified pre-owned (CPO) vehicle is a used car, truck, or SUV that comes with a warranty backed by the manufacturer, in addition to other premium services, like 24/7 . Explore electric, hybrid, and plug-in hybrid vehicles. covered under the terms of any warranty and that the Dealership is not obligated to perform them. Our network of over 17,000 trusted roadside assistance providers are on call 24 hours a day, anywhere in the U.S.2 They're ready to assist you at no charge with minor mishaps like dead batteries, flat tires (provided you have a spare), or running out of gas. Test drive your future vehicle at a dealership near you. You may be able to find the same content in another format, or you may be able to find more information, at their web site. Collin Woodard is a web content writer for Road & Track located in Boston. This focuses coverage on the car's basic internal systems like the engine, steering system, transmission, and fuel system. This warranty was first introduced to the market at the beginning of 2008. 1. Your vehicle will be towed to the nearest service facility. And he's not the only one. Use it for your customer. When you combine Kia's powertrain warranty with its limited comprehensive coverage, you'll benefit from major savings and worry-free ownership. Usually, these are called "goodwill repairs," and while there's no guaranteed way to get one, they do exist. You want your dealership to be the best around and have the reputation for taking care of the customer. Shop online and save more today! According to Auffenberg Kia, drivers can also opt for a five-year or 100,000-mile limited anti-perforation warranty. Connect with your local dealer for pricing and offers in your area. Common items that are subject to regular wear and tear aren't covered. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Your email address will not be published. This service provides unlocking your vehicle. The Kia 10-year/100,000-mile warranty program* consists of various limited warranties, including limited basic, limited powertrain, and limited anti-perforation warranties, plus a roadside assistance and trip interruption program. kiamedia.com. But what you may not know is that it's still possible to occasionally get problems fixed for free after your warranty has expired. There are some things that Kia doesn't cover either, but they aren't major expenses. You do NOT need to submit a Claim Form to receive this extension of the Powertrain Warranty for the engine short block assembly under this Settlement. 5-year/100,000 mile limited anti-perforation warranty. I just got called today and they were . Always be sure you are utilizing the best usage for your goodwill dollars. *Disclaimers Dealers will send the parts back, Kia will see if was a fluke or if they are seeing this over and over again, they may look into it and possibly issue a recall or stop-sale. If a warranty-related disablement happens more than 150 miles from your home, and the repairs require more than 24 hours to complete, Kia will provide reasonable reimbursement for meals, lodging, or rental car expenses. The Kia 10-year/100,000 mile warranty program* consists of: 10-year/100,000 mile limited powertrain warranty. Topic starter Hi Scotty! The goodwill gesture comes at a time when the majority of its customers are unable to take their vehicles to Hyundai service points. Kia America, Inc. reserves the right to make changes at any time as to vehicle availability, destination, and handling fees, colors, materials, specifications, features, accessories, packages, and models. 5-year/60,000 mile limited basic warranty. Make sure you clearly indicate on your repair order that the dollars to be used are not out of regular warranty funds. Kia's warranties provide almost twice as much coverage as other typical manufacturers. One of the best things about owning a new car is the warranty. Here Are Some Top-Rated Canopies, How and Why to Change Manual Transmission Fluid, How to Protect Your Car From Rusting Over Winter, How to Get Goodwill Repairs on Out-Of-Warranty Cars. Get your Kelley Blue Book trade in value. When something goes wrong, instead of having to track down the parts and do all the work yourself, you can simply take your car to the dealership and have it fixed there. *Starting MSRP" price is manufacturers suggested retail price (MSRP) for lowest model trim. 2 Kia is the only manufacturer in Europe to offer a 7 year warranty across the range. In the event a service is needed, the driver simply needs to sign the billing invoice and drive away. This implies that there is a warranty attached. They said it will be $7738.87 to fix (replace) engine and that it is not under any recall or warranty. For four generations we've been your go-to Kia dealership in Independence and Kansas City. See retailer for details. Explore advanced safety and performance enhancing tech. This program includes powertrain coverage for up to 10 years or 100,000 miles depending on the first limit the vehicle reaches. For instance, replacing a transmission is a lot more expensive than replacing a windshield. Even if you simply run out of gas, Kia's roadside assistance program will get you the fuel you need. We all know that isnt howthe manufacturer intends you to use it, andreally it isnt the best use for your dealership anyway. Warranty for Kia: Everything You Need To Know, Five-year/60,000-mile limited basic program, Five-year/100,000-mile limited anti-perforation program, Five-year/60,000-mile roadside assistance program, Driver-caused damage (coffee stains, burn damage, etc. When doing goodwill after the fact, the customer may walk away feeling you either made a mistake, they got away with something, or think they are still within warranty. Kia Certified Pre-Owned buyers are covered 24 hours a day, 7 days a week by our Unlimited Mile Roadside Assistance Program. No matter when you need help, they are ready to come to you. See retailer for details. Difficult_Run_9777 1 hr. You may be able to find the same content in another format, or you may be able to find more information, at their web site. You can learn about a specific vehicle history report simply by searching our CPO inventory now. What to Buy: Jeep Cherokee or Jeep Grand Cherokee? ago. ". Service personnel will change your flat tire and replace with your properly inflated spare tire. 2. This warranty is a limited powertrain, including major mechanical components. If you have any questions about Safety Recalls, please contact your preferred Kia Dealer or call Kia Consumer Affairs at 1-800-333-4KIA (4542) Monday through Friday, 5 AM to 6 PM PST. Welcome to Bob Sight Independence Kia. Service personnel will attempt to jump start your vehicle. We assist in the claims process to help alleviate this stress. The following Kia warranties also transfer their remainders: Transferring warranties add to the resale value of a vehicle, so this is another point for Kia models. The plaintiff claimed that they never received this letter from Kia but found it online while researching recalls. This implies that there is a warranty attached. See "Features & Specifications" and "Options" pages for details. Other costs included in the coverage are: Kia's limited powertrain warranty switches to a shorter version of the warranty when the car is sold. In addition to reimbursement for the vehicle, you are eligible to receive an additional $140 goodwill payment. See "Build and Price" section for MSRP of model shown. This means that problems resulting from environmental damage or accidents aren't included in the coverage. I would only expect that you'll get a goodwill offer. This program includes powertrain coverage for up to 10 years or 100,000 miles depending on the first. Our industry-leading Kia 10-year/100,000-mile warranty program is a testament to our commitment to quality. This content is imported from OpenWeb. So much confidence, that we offer an industry-leading Kia 10-year or 100,000-mile warranty program. Motor1 says that warranties are the manufacturer's way of saying they've got your back if you choose to make this major purchase from them. The Kia 10-year/100,000 mile warranty program1consists of: 10-year/100,000 mile limited powertrain warranty, 5-year/60,000 mile limited basic warranty, 5-year/100,000 mile limited anti-perforation warranty, 5-year/60,000 mile roadside assistance plan. Frequently, a powertrain warranty is offered separately and lasts five years or 60,000 miles, also depending on the first limit met. This makes it clear to the customer they received specialconsideration. For free. It is spelled out very clearly in the policy manuals. 3 Manuals/Downloads View Manuals for General Warranty and Consumer Information - 2020 Warranty and Consumer Information Manual When giving goodwill money to a good customer to help with the cost of the repair make sure that NOWHERE in ANY statement to the customer you indicate GOODWILL WARRANTY. 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