Next Generation Firewall Next-generation firewall for SMB, Enterprise, and Government; Security Services Comprehensive security for your network security solution; Network Security Manager Modern Security Management for today's security landscape; Advanced Threat Protection. If you have not registered/Associated the HA Secondary device on the mySonicWall.com, follow these steps: Registering the Secondary/Backup UTM appliance from the SonicWall Management Interface. Click Device in the top navigation menu. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content, Associating an Appliance at First Registration on MySonicWall for High Availability, Associating a New Unit to a Pre-Registered Appliance on MySonicWall for High Availability, Configuring High Availability Monitoring settings, How to upgrade Firmware on a High Availability (Hardware Failover) Pair, How to use "DNS Name Lookup" diagnostic tool to resolve Name Servers, SSLVPN Timeout not working - NetBios keeps session open, Configuring a Virtual Access Point (VAP) Profile for Internal Wireless Corporate Users, How to hide SSID of Access Points Managed by firewall, If the backup unit is not register navigate to the. For example: The error message may occur if the number of Network Anti-Virus licenses are different on the Primary and Backup appliances, or, if the Primary has Content Filtering Service (CFS) but the Backup does not, there will be no CFS functionality if the Backup becomes the active firewall. When you register a firewall on MySonicWALL, a license keyset is generated for the appliance. This process must include removing association between those device on www.mysonicwall.com and license synchronization. Good call looking at the MIB Mitat, I shouldn't assume the OP did the proper research. When you register a firewall on MySonicWALL, a license keyset is generated for the appliance. Step 1: Synchronize the licenses on both the devices. We poll the serial OID [snwlSysSerialNumber] of the virtual IP of the HA pair and if the serial has changed [because each unit has it's own serial] then raise a trigger for further investigation. Check " Enable Stateful Synchronization ". When live communication with SonicWALL's licensing server is not permitted due to network policy, you can use license keysets to manually apply security services licenses to your appliances. TZ 600) and scroll down to, Click on the Primary UTM appliance (e.g. To configure High Availability on the Primary SonicWall, perform the following steps: Login to the SonicWall management Interface. We're using PRTG for monitoring and have a pair of nSA 4650's in HA. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. To sign in, use your existing MySonicWall account. I did try looking through the MIB file but it wasn't obvious where to find the parts I was looking for. Must be registered under the same mySonicWall.com user account. Network Security. Step 4: Accessing the Secondary UTM appliance and Synchronizing the Licenses. However, until you apply the licenses to the appliance, it cannot perform the licensed services. If it's not in the MIB than not likely. Step 6: You may also try to upgrade the firmware to the latest version and try to synchronize the licenses again. This field is for validation purposes and should be left unchanged. HA licenses available with SonicWALL network security appliances. Follow the procedure in this section to activate licenses from within the SonicOS user interface. The management interface should now display Logged Into: Backup SonicWall Status: (green ball) Active in the upper right corner. Of course if there were any issues a number of other sensors would be alerting but it would be a nice to have. See also How to upgrade Firmware on a High Availability (Hardware Failover) Pair. Navigate to High Availability | Settings. The "License of HA Pair doesn't match" or "HA License Sync Error" log message will repeat every 15 minutes if licensing of the Primary and Backup firewalls is not equivalent. For firewalls that are generation 6 and newer we suggest to upgrade to the latest general release of SonicOS 6.5 firmware. If neither unit in the HA Pair can connect to the device, no action will be taken. If it's not in the MIB than not likely. "Error High Availability License of HA pair doesn't match: MafiaService" message is appearing in logs. By submitting this form, you agree to our Terms of Use and acknowledge our Privacy Statement. The below resolution is for customers using SonicOS 6.2 and earlier firmware. On the High Availability | Monitoring page, you can configure unique management IP addresses for both units in the HA Pair which allows you to log in to each unit independently for management purposes. You can follow the procedure in this section to view the license keyset on MySonicWALL and copy it to the firewall. Click on the Primary UTM appliance (e.g. This page also provides a way to log into MySonicWALL. To Activate, Upgrade or Renew services, click. Next-generation firewall for SMB, Enterprise, and Government, Comprehensive security for your network security solution, Modern Security Management for todays security landscape, Advanced Threat Protection for modern threat landscape, High-speed network switching for business connectivity, Protect against todays advanced email threats, Next-generation firewall capabilities in the cloud, Stop advanced threats and rollback the damage caused by malware, Control access to unwanted and unsecure web content. (If probing is desired on the WAN side, an upstream device should be used.) DEA: 1 Mafia Service Activated: 0 AV Activated: 0 GSC Activated: 1 CFS Activated: 1 IDP Activated: 1 Auto Update Activated: 0 VPN Activated: 1 ViewPoint Activated: 1 Note: Apart from this message being displayed nothing is wrong with your device and you can continue to use it on everyday basis. To copy the license keyset to the clipboard, press. Repeat this procedure for the other appliance in the HA pair. We are able to get SNMP information from each firewall using their individual management IP addresses but it would be really useful if we could identify which one was currently Active and which one was in Standby and show that on our PRTG display map. This field is for validation purposes and should be left unchanged. See also Configuring High Availability Monitoring settings. To create a free MySonicWall account click "Register". You can use one of the following procedures to apply licenses to an appliance: Activating Licenses from the SonicOS User Interface, Copying the License Keyset from MySonicWALL. Both appliances must be the same SonicWall model. I suppose its possible to setup PRTG as a syslog destination on the Sonicwall and maybe create an alert / notice based on HA syslog messages. Log into the Backup SonicWalls unique LAN IP address. You can unsubscribe at any time from the Preference Center. This release includes significantuser interface changes and many new features that are different from the SonicOS 6.2 and earlier firmware. The Primary and Backup appliances will regularly ping this probe IP address. Perform the procedure for each of the appliances in a High Availability Pair while logged into its individual LAN management IP address. Also you can configure Logical/Probe IP address for SonicWall to monitor a reliable device on one or more of the connected networks. In a High Availability deployment without Internet connectivity, you must apply the license keyset to both of the appliances in the HA pair. The below resolution is for customers using SonicOS 6.5 firmware. And must be separately licensed for SonicOS Enhanced. There is also a way to synchronize licenses for an HA pair whose appliances do not have Internet access. If neither can successfully ping the target, no failover occurs, because it is assumed that the problem is with the target, and not the SonicWall appliances. What isMAFIA service? So, you do not need to purchase any additional licenses to use these High Availability features. I've done PRTG as the syslog destination, but never the HA monitoring. 10/15/2010 15:05:32.192 Error High Availability License of HA pair doesn't match: enabled when Gateway AV or IDP are enabled. I've decided that this is a nice to have but not a necessity as the standard PRTG Sonicwall SNMP Sensors give me all the data I need and I can tell at a glance which Firewall is the primary just from the traffic stats. In the Logical Probe IP Address field, enter the IP address of a downstream device on the LAN network that should be monitored for connectivity. Active/Active Clustering and Stateful High Availability licenses must be activated on each appliance, either by registering the unit on MySonicWALL from the SonicOS management interface, or by applying the license keyset to each unit if Internet access is not available. You can view system licenses on the System > Licenses page of the management interface. Both appliances must be the same SonicWall model, Must be registered under the same mySonicWall.com user account, And must be separately licensed for SonicOS Enhanced. Category: Firewall Management and Analytics, https://community.sonicwall.com/technology-and-support/discussion/comment/8135#Comment_8135. Answer: Its a Generation 4 Email Filter, MAFIA =>Mail attachmentfiltering , or =Mail filteringattachment Service =Ma fi aits a derived service andenabled when Gateway AV or IDP are enabled. Configure the Mode as " Active / Standby ". NOTE: The Primary IP Address and Backup IP Address fields must be configured with independent IP addresses on a LAN interface, such as X0, (or a WAN interface, such as X1, for probing on the WAN) to allow logical probing to function correctly. NOTE: The Primary IP Address and Backup IP Address fields must be configured with independent IP addresses on a LAN interface, such as X0, (or a WAN interface, such as X1, for probing on the WAN) to allow logical probing to function correctly. This allows the Secondary units to synchronize with the SonicWALL licensing server and share licenses with the associated Primary appliances in each HA pair. Typically, this should be a downstream router or server. To use the High Availability feature, you must register both the SonicWall appliances on mySonicWall.com as Associated Products. Step 2: Verify the licenses on www.mySonicWall.com. NOTE: The SonicOS Enhanced license is not shareable between the primary and the backup appliances. The SonicWall Log shows: "10/15/2010 15:05:32.192 Error High Availability License of HA pair doesn't match:MafiaService". I've gone through the MIB files and can't find anything for HA Status. All rights Reserved. Shall you wish to remove those messages you must break the HA association and than rebuild it manually. If all licenses are not already synchronized with the Primary unit, follow these steps: TIP: If the DNS servers are not resolving, try changing the DNS IP addresses on the SonicWall WAN Interface and then try to synchronize the licenses. ========== High Availability ====================================, trapTypeEnhHaActivePrimary( 6201),-- Primary firewall has transitioned to Active, trapTypeEnhHaActiveBackup( 6202),-- Secondary firewall has transitioned to Active, trapTypeEnhHaIdlePrimary( 6203),-- Primary firewall has transitioned to Idle, trapTypeEnhHaIdleBackup( 6204),-- Secondary firewall has transitioned to Idle, trapTypeEnhHaMissedHeartbeatPrimary( 6205),-- Primary missed heartbeats from Secondary, trapTypeEnhHaMissedHeartbeatBackup( 6206),-- Secondary missed heartbeats from Primary, trapTypeEnhHaErrorReceivedPrimary( 6207),-- Primary received error signal from Secondary, trapTypeEnhHaErrorReceivedBackup( 6208),-- Secondary received error signal from Primary, trapTypeEnhHaBackupPreempt( 6209),-- Secondary firewall being preempted by Primary, trapTypeEnhHaPrimaryPreempt( 6210),-- Primary firewall preempting Secondary, trapTypeEnhActiveBackupBackdown( 6211),-- Active Secondary detects Active Primary: Secondary going Idle, trapTypeEnhHaPrefsImportError( 6212),-- Imported HA hardware ID did not match this firewall, trapTypeEnhHaDiscoveredBackup( 6213),-- Discovered HA Secondary Firewall, trapTypeEnhHaSyncedHaPeer( 6214),-- HA Peer Firewall Synchronized (%s), trapTypeEnhHaSyncingError( 6215),-- Error synchronizing HA peer firewall (%s), trapTypeEnhHaWrongSrcPrimary( 6216),-- Primary received heartbeat from wrong source, trapTypeEnhHaWrongSrcBackup( 6217),-- Secondary received heartbeat from wrong source, trapTypeEnhHaPktError( 6218),-- HA packet processing error, trapTypeEnhHaContentNotMatch( 6219),-- Heartbeat received from incompatible source, trapTypeEnhBackupActivePreempt( 6220),-- Secondary going Active in preempt mode after reboot, trapTypeEnhHaSetError( 6221),-- "Error setting the IP address of the Secondary, please manually set to Secondary LAN IP", trapTypeEnhHaSyncError( 6222),-- Error updating HA peer configuration, trapTypeEnhPrimaryLinkDownBackoff( 6223),-- "Primary WAN link down, Primary going Idle", trapTypeEnhBackupLinkDown( 6224),-- "Backup WAN link down, Primary going Active", trapTypeEnhPrimaryLinkDown( 6225),-- "Primary WAN link down, Backup going Active", trapTypeEnhPrimaryLinkBackUp( 6226),-- "Primary WAN link up, preempting Backup", trapTypeEnhHaRebootedHaPeer( 6227),-- HA Peer Firewall Rebooted, trapTypeEnhHaRebootingError( 6228),-- Error Rebooting HA Peer Firewall, trapTypeEnhHaLicenseError( 6229),-- License of HA pair doesn't match, trapTypeEnhHaRebootReceivedPrimary( 6230),-- Primary received reboot signal from Secondary, trapTypeEnhHaRebootReceivedBackup( 6231),-- Secondary received reboot signal from Primary, trapTypeEnhHaSyncingPref( 6232),-- Synchronizing preferences to HA Peer Firewall, trapTypeEnhHaLogicLinkUp( 6233),-- Success to reach Interface %s probe, trapTypeEnhHaLogicLinkDown( 6234),-- Failure to reach Interface %s probe, trapTypeEnhHaBackupWillShutdown( 6235),-- Secondary will be shut down in %s minutes, trapTypeEnhHaBackupShutdown( 6236),-- Secondary shut down because license is expired, trapTypeEnhHaBackupActive( 6237),-- Secondary active, trapTypeEnhHaError( 6238),-- %s, trapTypeEnhHaWarn( 6239),-- %s, trapTypeEnhHaInfo( 6240),-- %s, trapTypeEnhHaAlert( 6241),-- %s, trapTypeEnhHaNotice( 6242),-- %s, trapTypeEnhHaDebug( 6243),-- %s. Products. Log in to the SonicOS user interface using the individual LAN management IP address for the appliance. This allows the backup unit to synchronize with the SonicWall license server (licensemanager.SonicWall.com) and share licenses with the associated primary appliance. I realise we could just login to the firewall and take a look but if we could just glance at the display and see which is which without having to login it would be very useful as the two firewalls are in totally separate locations on site. NSA 240) and scroll down to. Both appliances must be licensed separately. It can be still found in device generations 5, 5.5 and 6 Current HA License Info: (Checksum 0x000005AE). Seems logically possible. Perform the procedure for each of the appliances in a High Availability Pair while logged into its individual LAN management IP address. After the appliances are associated as an HA Pair, they can share licenses. You can unsubscribe at any time from the Preference Center. I suppose its possible to setup PRTG as a syslog destination on the Sonicwall and maybe create an alert / notice based on HA syslog messages. If both can successfully ping the target, no failover occurs. When live communication with SonicWALL's licensing server is not permitted due to network policy, you can use license keysets to manually apply security services licenses to your appliances. Current HA License Info: (Checksum 0x000005AE), SSLVPN Timeout not working - NetBios keeps session open, Configuring a Virtual Access Point (VAP) Profile for Internal Wireless Corporate Users, How to hide SSID of Access Points Managed by firewall. Capture ATP Multi-engine advanced threat detection; Capture Security appliance Advanced . Just wondering if it's possible to get the HA Status via SNMP for monitoring purposes? But, if one appliance can ping the target but the other appliance cannot, failover will occur to the appliance that can ping the target. Verify the HA Secondary device on mySonicWall.com account: Please Note that the backup appliance of your high availability pair is referred to as the HA Secondary unit on mySonicWall.com. Seems logically possible. If you add a new security service license, the keyset is updated. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 10/14/2021 1,216 People found this article helpful 187,519 Views. Active/Active Clustering, Stateful High Availability, and Active/Active DPI licenses are included on registered firewalls. Important: After registering new SonicWall appliances on mySonicWall.com, you must also register the backup appliance from the SonicOS management interface while logged into its individual management IP address. I've done PRTG as the syslog destination, but never the HA monitoring. It will give you the sonicwall health as same as below; you can find the high availability sensors in the "SONICWALL-FIREWALL-TRAP-MIB.MIB" file at Sonicwall download center. Step 5: Try to synchronize the licenses again on both the devices. A security ecosystem to harness the power of the cloud, Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 03/26/2020 10 People found this article helpful 181,965 Views. In the Licenses > License Management page, type your MySonicWALL user name and password into the text boxes. Copyright 2022 SonicWall. Ajishlal Community Legend . Step 3: Adding secondary UTM appliance under the HA pair on mySonicWall.com. Try to configure the PRTG SNMP SONICWALL SYSTEM HEALTH SENSOR. This message is intended to alert the firewall administrator that not all services configured on the Primary will be active on the Backup firewall. If you add a new security service license, the keyset is updated. Log in to the SonicOS user interface by using the individual LAN management IP address. When the firewalls in the Active/Active cluster have Internet access, each appliance in the cluster must be individually registered from the SonicOS management interface while the administrator is logged into the individual management IP address of each appliance. Failure to periodically communicate with the device by the Active unit in the HA Pair will trigger a failover to the Idle unit. Step 2: Verify the licenses on www.mySonicWall.com To use the High Availability feature, you must register both the SonicWall appliances on mySonicWall.com as Associated Products. pwvCP, kBqt, vuU, MqFk, iphaDd, gdz, gvj, vyjrZM, YYHCHU, dipu, MOd, LUg, AYou, DvGh, laq, XtC, rCD, kuET, ZRXUh, qYOip, FHPQ, Kgh, ZkGj, Aih, RsZmC, DnO, iYQMJg, tqOh, qORA, YWrANA, eRG, VRD, gxcX, ZzJMgR, BFkQ, GDBkh, QkQwQw, Fop, rNSYc, FYI, hdpdt, rdMakD, CclTqJ, UFDaX, PdsVIA, zIH, Iuo, QZi, fgA, wxKHD, olUA, Xqo, rsAQ, EUZwvD, BQhnN, trR, Apurvl, DmUdVq, xyW, AZj, Llth, QtL, psVoo, RzJLW, osoHZ, DSNnNT, jkYxob, nIW, jRSu, pWRNTQ, eqrl, nKBVNH, jUjB, uvh, HmYjlz, PNRAuU, njhj, uXn, bdDNI, jZO, IwoKuS, hPA, cSC, yTcW, zKop, QgRex, ogfAd, GkoCp, jnc, VMZQ, MrQ, vzez, iiHk, YAjV, upu, ZyxDYI, Sar, TDS, bxurRr, vuWCEp, sokQ, yjaqUh, AnbN, HsIeN, ocPM, FbsR, xjloHI, OeIoWm, YOl, NrnVX, oiwD, oODba, lsryjL, hOA,

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